Everything you need to know about our VPS and Minecraft servers. For detailed guides, check our full documentation.
General
We accept credit card payments (Visa, Mastercard) through our secure platform. Payment is monthly with no commitment, and your service is activated as soon as payment is confirmed.
Yes, you can upgrade your plan at any time from your client area. The price difference is prorated. Upgrading is seamless with no data loss.
All our servers are hosted in France, in a datacenter located in Martigues. This ensures low latency for European users and GDPR compliance for your data.
Our French team is reachable via ticket from your client area. Basic support is included with all plans. A priority support option is also available.
Yes, our plans are commitment-free. You can cancel at any time from your client area. Cancellation takes effect at the end of the current billing period. No cancellation fees.
Yes. All our servers are hosted in France, in compliance with GDPR. We do not transfer any data outside the European Union. See our privacy policy for details.
VPS
Our VPS are available with Ubuntu (20.04, 22.04, 24.04) and Debian 13. You get full root access and a KVM console to manage your server.
You can connect via SSH from a terminal (Linux/Mac) or with a client like PuTTY (Windows). Credentials are sent by email upon activation. See our SSH connection guide.
Yes, all our VPS include full root access. You have total control: software installation, network configuration, service management. A KVM console is also available.
You can use SCP, SFTP (via FileZilla) or rsync. See our FTP/SFTP guide.
We recommend setting up your own backups. You are responsible for your data. Our optimization guide includes backup tips.
You can host anything legal: websites, apps, Discord bots, APIs, databases, game servers, dev tools, etc. See our VPS introduction.
Minecraft
Absolutely. Our Minecraft servers support Vanilla, Paper, Spigot and Forge. You can freely install mods, plugins and maps via the full FTP access included with every plan.
It depends on your plan and installed mods. In Vanilla, expect around 10-20 players for Cuivre (8 GB RAM), up to 100+ for Netherite (32 GB RAM). Modded servers use more resources.
Your server is managed via the Pterodactyl panel, accessible from your client area. You can start, stop, restart, access the console, manage files and monitor resources from a simple web interface.
Yes, anti-DDoS protection is included with all Minecraft plans. Filtering is automatic and requires no configuration on your part.
Yes, you can change version anytime from the Pterodactyl panel. You can also switch between Vanilla, Paper, Spigot or Forge. See our Minecraft guide.
Need more details?
Check our full documentation or contact our support team.